Processing Time
Orders are typically processed within 1-2 business days. Orders placed after 5:00 PM EST (Monday-Friday) will begin processing the next business day (or Monday for weekend/holiday orders).
Estimated Delivery Times
- Standard Shipping: 4-10 business days total (2-5 days transit after processing).
- Express Shipping: 3-8 business days total (1-4 days transit after processing).
If your order exceeds 10 business days in processing without notification, we will either issue a full refund or expedite shipping with a $5 coupon.
Shipping Costs
- Standard Shipping: $6.99 for orders under $50 | Free for orders $50+.
- Express Shipping: $4.99 for orders under $50 | Free for orders $50+.
Important Information
- Address changes cannot be made once the order has been dispatched.
- Track your package through our online customer service for real-time updates.
Service Area
Currently, we only ship within the United States to ensure fast and reliable deliveries. We do not offer international shipping at this time.
Sales Tax
All applicable taxes are included in the order total at checkout.
Customer Support
For any shipping-related questions, please contact our customer service team.
- If an order is still processing after 10 business days, you may request a reshipment or a $5 coupon.
- If a package is not received within 60 calendar days, you will receive a full refund and may choose between reshipment or a $5 coupon.
Lost in Transit?
While we are not responsible for lost packages, we will assist you in filing a claim with the shipping carrier. Please contact us with your order number for support.
Need Help?
For further assistance, reach our customer service team at:
+(1)(925) 269-4998
